Health Organization Evaluation Assignment Discussion Paper
American people need access to high-quality healthcare services that are efficiently integrated within a solid healthcare system in order to achieve and maintain a healthy lifestyle. As a result, a number of medical insurance providers are working to guarantee that people can access a wide array of services available around the nation. Despite this, many people in the United States today have little or no exposure to the kind of healthcare they need. In this sense, it is critical that the mechanisms already in existence be strengthened in order to guarantee that all people have access to the highest-quality healthcare available in the country. Accordingly, the purpose of this paper is to assess how effectively the United Healthcare organization is equipped to satisfy the medical needs of people in the United States in the coming years Health Organization Evaluation Assignment Discussion Paper.
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Description of the Healthcare Organization
The United Healthcare Corporation was founded by Richard Burke in 1977 (Paul, 2016). It has been a long time since this institution has strived to guarantee that Americans have access to high-quality services at a reasonable cost. It also makes it easier to provide individuals with the fundamental knowledge they need in order for them to make well-informed choices about their general health. United Healthcare is one of the organization’s products, which is an insurance scheme that has received a high grade for its financial power. Because of the Affordable Care Act’s definition of essential health benefits, the insurance plan it offers meets these criteria. The company also makes sure clients can access online healthcare, including wellness initiatives, medicine, and online treatment from physicians who are available 24 hours a day, every day of the year (including holidays). In general, United Healthcare is a good choice for people who are technical enthusiasts and want to get their health care services via electronic means (eHealth)Health Organization Evaluation Assignment Discussion Paper.
Description of the Organization’s Overall Readiness
United Healthcare is reasonably prepared to satisfy the healthcare demands of the people of the United States in the coming years. Across time, people all over the globe have become more reliant on technology and internet-based answers to everyday issues. Online transactions for a wide range of services are becoming more common. This pattern is expected to continue in the near future. As a result, United Healthcare’s approach of providing its consumers with digital medical services is appropriate, and it offers the company a competitive advantage against other medical insurers. Nonetheless, there are a host of difficulties, including staffing levels, network development, client satisfaction, and resource planning, that should be addressed in order to guarantee that United Healthcare’s services are of the highest possible quality and delivered efficiently Health Organization Evaluation Assignment Discussion Paper.
Strategic Plan
Network Growth
Because of the organization’s structure, the hospital of the future (HOF) paradigm may be successfully implemented and maintained. Hospital of the Future is a term that alludes to the wireless connectivity of medical professionals, clients, and clinical services (Ahmed et al., 2020). United Healthcare’s network must have improved protection, confidentiality, efficiency, and transmission efficiency in order to meet the demands of providing digital solutions and growing the network (Ahmed et al., 2020). Thus, network expansion will be made possible, as well as the provision of prompt services in a secure environment.
Nurse Staffing
Healthcare facilities are responsible for determining the appropriate number of nurses to staff. United Healthcare Organization, on the other hand, may contribute to guaranteeing that nurses around the nation are fully informed on ways to provide virtual services to clients. Most importantly, the organization needs to design a professional training and development scheme that nurse practitioners may participate in in order to enlighten them on the delivery of healthcare services through the internet. It is also recommended that, if appropriate, remuneration be provided to nurses to encourage them to participate in the scheme Health Organization Evaluation Assignment Discussion Paper.
Resource Management
When it comes to providing quality healthcare, Blštáková & Palenčárová (2021) emphasize the need for effective resource management. The digital paradigm in use by United Healthcare is advantageous in that it reduces the number of tangible resources necessary to provide medical services. Although this is true, the organization may improve the management of resources available by teaching both clients and medical personnel strategies to utilize the resources provided by the medical insurer. As a result, not only does the United Healthcare Organization reduce its running expenses, but clients also see a reduction in the amount they spend on their healthcare coverage.
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Patient Satisfaction
Healthcare professionals must make a number of efforts to ensure that clients are happy with their digital services. As a first step, the connection between the clinician and the client has to be excellent (Manzoor et al., 2019). It is important for patients to have the illusion that they are receiving care in a real medical facility, regardless of whether it is provided online. There should also be no unnecessary delays in care delivery. Customer dissatisfaction is caused by delayed service durations. Lastly, patients must be provided with a means of providing feedback on the services they have received from the organization. This is critical in identifying and resolving challenges as soon as they arise.
Issues within the Organizational Culture that may Impact the Strategic Plan
Patient satisfaction with United Healthcare is at an all-time low, which might have a negative influence on the strategic and long-term plan (Hunt, 2019). As Hunt (2019) points out, the company has a poor culture when it comes to providing high-quality services to its customers. As a result, if the United Healthcare Organization is to achieve success with its strategic plan, it should resolve this trajectory Health Organization Evaluation Assignment Discussion Paper.
Theory/Model to Support the Strategic Plan Implementation
An excellent theory that may aid in the execution of a strategic plan is Force Field Analysis (FFA). This theory is based on the idea that a company should be dynamic instead of rigid (Burke, 2018). As a result, it ensures that a company will continually assess its micro and macro environment while achieving its goals. This approach is the most effective since it will guarantee that United Healthcare is continually adapting to the changing environment while performing the strategic planning process. It will provide the institution with the adaptability it requires to steer the continuously evolving healthcare field.
Conclusion
Overall, it seems that the United Healthcare system is reasonably prepared to handle the healthcare demands of people in the United States in the coming years. This organization’s approach to providing its consumers with digital healthcare services is brilliant and offers it a competitive advantage against other medical insurance corporations. An important concern that might have a negative influence on the strategic plan is the low patient satisfaction level that United Healthcare has received. Force Field Analysis is, on the other hand, a sound theory that may aid in the execution of a strategic plan that is intended to address the company’s weaknesses Health Organization Evaluation Assignment Discussion Paper.
References
Ahmed, I., Karvonen, H., Kumpuniemi, T., & Katz, M. (2019). Wireless communications for the hospital of the future: Requirements, challenges and solutions. International Journal of Wireless Information Networks, 27(1), 4-17. https://doi.org/10.1007/s10776-019-00468-1
Blštáková, J., & Palenčárová, J. (2021). Human resource management in healthcare. SHS Web of Conferences, 115, 03003. https://doi.org/10.1051/shsconf/202111503003
Burke, W. W. (2018). The rise and fall of the growth of organization development: What now? Consulting Psychology Journal: Practice and Research, 70(3), 186-206. https://doi.org/10.1037/cpb0000116
Hunt, J. (2019). The 8 best health insurance companies of 2020. https://www.thebalance.com/best-health-insurance-companies-417451
Manzoor, F., Wei, L., Hussain, A., Asif, M., & Shah, S. I. (2019). Patient satisfaction with health care services; An application of physician’s behavior as a moderator. International Journal of Environmental Research and Public Health, 16(18), 3318. https://doi.org/10.3390/ijerph16183318
Paul R. La Monica. (2016, April 19). UnitedHealthcare to exit most ObamaCare exchanges. CNNMoney. https://money.cnn.com/2016/04/19/investing/unitedhealthcare-obamacare-exchanges-aca/
Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade. Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following: Describe the health care organization or network. Describe the organization’s overall readiness based on your findings. Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction. Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan. Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best. ou are required to cite a minimum of three sources to complete this assignment. Sources must be appropriate for the assignment and relevant to nursing practice. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required Health Organization Evaluation Assignment Discussion Paper